Terms and conditions of sale

All you need to know before you make a purchase

Please read the conditions below carefully and print and/or save them on another durable medium of your choice. This website (hereinafter the “Website”) is owned by the Alex Tedesco Agricultural holding with registered office and administrative headquarters in Contrada San Francesco snc, 87067 Corigliano Rossano (CS), registered in the Company Register of Cosenza with the VAT number 03325340788, (hereinafter referred to as “Seller” or “Assaggialo”), and it’s intended for retail sale to the persons identified by the data entered when completing the registration form (hereinafter referred to as “Customer” or “User”).

Assaggialo.com complies with the Italian law on distance selling (Legislative Decree 206/2005).

1. General terms and conditions

These general terms and conditions of sale are the only ones applicable and replace any other conditions, unless waived in writing.

The Seller reserves the right to modify these general conditions of sale; it is therefore necessary to review the terms before placing an order on www.assaggialo.com. Such modifications shall be immediately enforceable against the Client as of their publication, and shall not apply to contracts concluded earlier.

Assaggialo.com considers that, by confirming his order, the Customer has unreservedly read and accepted these general conditions of sale.

The methods of transport and payment are listed in detail in the relevant sections and are to be considered an integral and essential part of this contract. The methods of processing personal data (privacy) are listed in the relevant section and are also to be considered an integral part of this contract.

2. Registration to the website

The user can browse our website without registration, which is instead necessary in order to complete the purchase.

3. Sales prices on the Website

All prices displayed on the Website are inclusive of VAT and are, unless expressly stated as “free shipping” or “promoted product”, net of shipping costs and any discounts due to promotion codes.

The Seller reserves the right to make changes to sales prices at any time and without notice of any kind, which will not be applied to orders already completed or sent via the appropriate form.

4. Invoicing and accompanying documents

Each order shall be accompanied by a regular accompanying document and/or a regular receipt.

For B2B orders it is necessary to request an invoice at the same time as sending the order, via the notes field in the order check-out.

5. Products

The images of the products on the Website are to be considered for illustrative purposes only and are not binding.

The weights of the products offered on the Website are to be considered real and net. The weight of perishable goods (fresh fruit and vegetables), on the other hand, is determined only at the time of preparation of the product, and can be subject to a natural weight loss of up to 20% of the initial weight.

However, the price shall not vary from that indicated at the time of the order.

6. Order confirmation

The order sent by the Customer shall be binding for the Seller only if the entire order procedure has been completed regularly and correctly without any error messages from the Website.

In his mailbox, the Customer will receive confirmation of the order placed with a summary of the products, their prices and the general and particular conditions applicable to the order once the payment has been received by the Seller.

7. Order cancellation

In addition to the provisions of point “8”, the Customer can cancel the entire order within 12 hours from the completion of the order by sending an email with the subject “order cancellation” and indicating clearly the reference number of the order, the date of completion of the order and the name of the orderer to ordini@assaggialo.com.

Any request for cancellation received by assaggialo.com beyond the allowed terms shall be considered not applicable. It is not possible to modify an order already received from assaggialo.com; therefore it will be necessary to cancel the incorrect order and purchase again the desired products from the Website.

8. Right of withdrawal

8.1 Cases of exclusion from the right of withdrawal
In compliance with the provisions of Art. 59 of the Italian Consumer Code (Legislative Decree no. 206 of 6 September 2005 and subsequent amendments and additions), the right of withdrawal is excluded in the cases of:
a) goods purchased by a User who is not a consumer and/or who requires an invoice;

b) goods which are custom-made or clearly personalised or which, by their nature, cannot be returned or are liable to deteriorate or expire rapidly;

c) sealed goods which cannot be returned for hygienic or health protection reasons and which have been opened after delivery.

With reference to the cases of exclusion from the right of withdrawal listed above, the User, in particular, is informed and accepts that the Products that “may deteriorate or expire rapidly” include all food products, as the characteristics and qualities of these types of Products are subject to alteration also as a result of improper storage. Therefore, for hygiene and user protection reasons, the right of withdrawal applies only to Products purchased on the Website that can be returned to the Seller, still sealed, and put back on the market with no health risks for consumers.

8.2 Exercise of the right of withdrawal
Where the right of withdrawal is allowed, the Customer has the right to withdraw from the purchase contract for any reason, without explanation and without penalty, by sending within 14 days from the date of delivery of the Products an email to ordini@assaggialo.com indicating in the subject line “Request of the right of withdrawal” and in the text the name of the ordering party, the order number, the date of delivery of the order, the article (or articles) code for which it is intended to exercise the right of withdrawal and an email and telephone number of the Customer.
Upon receipt of the notice of exercise of the right of withdrawal, Assaggialo will initiate a procedure for the management of the product to be returned and will communicate to the User instructions on how to return the Products, which will be done by means of a courier indicated on the Website itself.
In case of exercise of the right of withdrawal, Assaggialo will refund the User the full amount of the returned Products within 14 days from the date on which Assaggialo receives the Products. The refund will be made using the same payment method used by the User.

9. Payment

The purchase can be made by credit card, PayPal or bank transfer. Please refer to the specific section for further information.

10. Delivery

We use traditional couriers for the shipment of processed food products and for fruit and vegetables that do not require controlled temperatures; on the contrary, fresh fruit and vegetables will be delivered by couriers equipped with appropriate refrigerated trucks.

For B2B sales over 50 kg, pallet delivery services will be used.

11. Privacy

The Seller will process the Customer’s personal data in compliance with art. 13 of Legislative Decree no. 196 of 30.06.2003 (the Italian Personal Data Protection Code) and art. 13 of EU Regulation 2016/679 (“General Data Protection Regulation”), which should be referred to for further information.

12. Disclaimer

The information provided on the website www.assaggialo.com and on any other related websites belonging to the Seller are of a general nature and for purely informational purposes, and cannot under any circumstances replace the advice of a qualified physician (i.e. a graduate in medicine who is qualified for the profession), or, in specific cases, of other healthcare professionals (dentists, nurses, nutritionists, pharmacists, physiotherapists, etc.).

Any notions and information on the physical benefits due to the consumption of the products described on the website are for illustrative and informative purposes only.

None of the contributors, system operators, developers, sponsors of assaggialo.com or other parties related to the Seller can be held responsible for the results or consequences of any use or attempted use of information or misinformation on www.assaggialo.com.

None of the advice given in the product description on www.assaggialo.it can be interpreted as an attempt to provide a medical opinion.

13. Force majeure

The Seller will make all necessary efforts to meet its obligations. However, the Seller shall not be liable for delays or failure to deliver caused by circumstances beyond its reasonable control.

Such circumstances include strikes, wars, natural disasters, pandemics and any other event that makes it unfeasible to produce, transport or deliver products.

14. Competent Court

These Terms and Conditions of Sale are governed by Italian law. For all matters not specifically indicated in these Terms and Conditions, please refer to Legislative Decree 185/99 “implementation of Directive 97/7 on the protection of consumers in respect of distance contracts”.

The Court of Castrovillari shall have jurisdiction over any dispute concerning these Terms and Conditions or the sale of the products.